Sales Support Intern at RoamtechINTERNJune 14, 2019WestlandsKES
Vacancy title: Sales Support Intern.
You will assist in the following;
Liaising with Account Managers on pre and post sales which include assisting with sales meetings
Effectively maintaining and retaining existing customers by building long term relationships.
Setting up and supporting all bulk clients.
Responding to all inquiries, cancellation requests and sales requests within specified time frame also following up sales inquiries by email, telephone and personal visits.
Preparing and presenting detailed presentations and customer trainings as well as maintaining customer accounts by recording and updating account information.
Responding to and resolving customer complaints via phone and email cancellation as well as escalation of unresolved customer grievances or special requests to designated departments for further investigation and resolution.
Informing customer of deals and promotions, tele sell products and services when account managers are in the field.
Liaising with partners to ensure smooth delivery of services.
Supporting customers on bulk SMS, shortcodes, USSD and any other solution supplied by Roamtech.
Providing scheduled and ad-hoc reports.
Assisting Account Managers by liaising with Finance to send monthly invoices to clients.
Any other duties as may be assigned within the role.
How to Apply
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